Terms of Payment and Payment Method
All orders are shipped prepaid. We accept Paypal, Visa, MasterCard, and *e-mail transfers *(customers will be charged $1.50 processing fee on pre-tax orders under $100.00). Do not send credit card information by email. Customers wishing to pay by cheque or money order should contact the office directly to make arrangements. Payment must be cleared before order is processed and shipped.
Taxes will be added to orders and shipping. Applicable rates G.S.T./H.S.T. will be charged based on shipment destination.
Our products are inspected before shipment to ensure they are in saleable condition. Although every effort is made to ensure safe delivery, including the hold back of shipments when the temperatures are too hot or cold, Nascent Naturals is not responsible for damages to product due to unforeseen incidents which arise during shipping. We endeavour to ensure customer satisfaction, if a difficulty arises please contact our office so the situation can be addressed.
We are not responsible for product compatibility. If you have questions regarding our products please check FAQ, email us at firstname.lastname@example.org call our office.
Shipping errors on the part of Nascent Naturals Inc. will be remedied at our expense.
All our prices, invoices and other transactions are processed in Canadian dollars (CAD).
Prices listed in the online store will be deemed correct. Custom and bulk orders will be quoted and prices held for 7 days. Market fluctuations mean that pricing may change periodically. Customers shall be charged the price current at time of ordering.
We don`t process back orders. If a product is out of stock at time of ordering the customer will be notified on the invoice. Please reorder. We are not responsible for price changes of items from original order, however, if the price of the item has increased the customer will be notified prior to shipping. We will assume customer acceptance if the price goes down.
All written materials, photographs and formulations developed by Nascent Naturals are copyright and are not be used unless otherwise agreed to in writing by Nascent Naturals Inc. No licenses to any intellectual property of Nascent Naturals Inc. (including use of trademarks and trade names) are granted to customer.
We respect your privacy. The information collected will be used to send periodic promotions, newsletter or processing your order and will not be sold or allowed to be used by any third party. Use of this site indicates acceptance of this policy. Customer retains the right to opt out of receipt of promo material by informing us via email.
** Prices and policies are subject to change without notice. Our policies are in place to help ensure efficiency, great service and allow us to compete with much larger companies while offering a large selection of in-stock products and expedient shipping.