Frequently Asked Questions

Nascent Naturals and Ordering
Aromatherapy/Essential Oils

Does Nascent Naturals Offer Refunds?

Nascent Naturals does not offer refunds or exchanges for buyers remorse or product incompatibility. It is up to the customer to ensure that they are purchasing the correct products for their needs.
Nascent Naturals is not liable for product incompatibility. If you have questions regarding our products please check FAQ, email us at [email protected] or call our office.
Our products are inspected before shipment to ensure they are in saleable condition. Although every effort is made to ensure safe delivery, including the hold back of shipments when the temperatures are too hot or cold, Nascent Naturals is not responsible for damages to product due to unforeseen incidents which arise during shipping.
Shipping errors on the part of Nascent Naturals Inc. will be remedied at our expense.
If a product is deemed to be defective or otherwise at time of receipt by customer, we will replace the item at no charge

What is Aromatherapy?

It is perhaps best described as the enhancement of mind, body & spirit through the use of essential oils. Only essential oils which are pure and contain aromatic and medicinal properties are used. There are a variety of applications of essential oils available which include baths, inhalation, massage, compress and topical application to relax, rejuvenate and heal the body. The use of fragrance in synthetic materials is NOT aromatherapy.

What are Essential Oils?

Essential oils are acrid, flammable, highly volatile liquids obtained from plants, shrubs, trees, flowers etc., through distillation i.e. lavender, chamomile and rosemary to name a few. They are highly complex and may contain more than 100 naturally occurring chemicals which contain both medicinal and aromatic properties.

There are other concentrated oils which are used in Aromatherapy which have been extracted via a method other than distillation. Technically not essential oils there are, nevertheless, medicinally beneficial and aromatic. They include resinoid, absolutes and essences.

Essences are oils extracted via a mechanical method. They do not contain all the chemicals from the plant and generally have a shorter shelf life. This method is used primarily to extract essences from the peel of citrus fruits such as lemon, orange, lime, bergamot, grapefruit mandarin, and tangerine. Distillation is not an option since the heat may destroy the volatile liquid.

Concretes require a hydrocarbon solvent such as petroleum ether, butane, or hexane introduced to the plant material. The result is a “concrete” composed of hydrocarbons and traces of the plant chemicals. It generally has a waxy feel and solidifies in cold temperatures and retains only trace amounts of the original solvent. Rose, Neroli, Immortelle, and Oakmoss can be effectively extracted this way.

Resinoids are a thick, solid or semi-solid substance extracted from the lower part of a tree. Hydrocarbon based solvents, typically benzene, hexane or various alcohols are added where they attach to and extract various molecules. The solvent is then mostly evaporated or removed by distillation leaving a thick resinous liquid (benzoin, frankincense, myrrh). The price of a resinoid can be influenced greatly by the quality of the solvent. Further dilution with alcohols may be required to maintain liquid state.

Absolutes are created from a concrete by washing the waxy substance in alcohol to remove aromatic compounds. The alcohol is then gently evaporated off. Most modern operations use a vacuum to speed up the process without losing any of the vital aromas. A dark green, reddish or golden aromatic liquid is then left behind. This is the only way to extract Jasmine. There is no essential oil of Jasmine, only an absolute. Rose can be extracted through distillation or this method.

What is a carrier?

Any substance used to dilute and disperse essential oil so that it may safely be applied to the skin. It should be odourless and absorb quickly and cleanly into the skin. This makes the use of essential oils both safe and economical as only a few drops are necessary to obtain the desired effect. Undiluted essential oils applied directly to the skin (neat) is both potentially harmful and ineffective use of the essential oil. An example of some common carriers are creams, lotions, fixed or stable vegetable oils and vegetable butters.

How many drops are in a mL of Essential Oil?

If dispensing from a IU Cap (The ones that we use on top of all our 5ml, 15ml and 100ml essential oils, and is common on essential oil bottles) there are approximately 20 drops in 1 mL of essential oil.

What will an essential oil dissolve in?

Essential oils will dissolve in fats/oils, most cream or lotions, higher percentage alcohols (over 60%) and glycerine (unfermented alcohol). Essential oils are a chemical mixture of terpenes and other naturally occurring chemicals such as esters, acids and aldehydes which do NOT mix with water. Alcohol must be used to mix with the essential oil and then added to water..

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